https://community.squareup.com/t5/Archived-Discussions-Read-Only/Can-you-refund-to-a-different-payment-method/m-p/157118#M24687 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/258010">@rose5</a>-</P> <P>&nbsp;</P> <P>Thanks for posting in the Seller Community.</P> <P>&nbsp;</P> <P>At this time, you wouldn't be able to issue the refund to their debit card if the original payment method was cash. When it comes to refunds, you can only refund to the original payment method, <STRONG><EM>or</EM></STRONG> to a gift card.&nbsp;</P> <P>&nbsp;</P> <P>Take a look at <A href="https://squareup.com/help/us/en/article/6168-refund-to-gift-card-in-the-square-point-of-sale-app" target="_blank">this article for instructions</A> on issuing a refund via Square Gift or eGift Cards. Let me know if you have any questions about this!&nbsp;<span class="lia-unicode-emoji" title=":sparkles:">✨</span></P> Tue, 17 Mar 2020 20:21:37 GMT isabelle 2020-03-17T20:21:37Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Can-you-refund-to-a-different-payment-method/m-p/157010#M24686 <P>My customer paid in cash for her egift card but now wants a refund of the funds to her debit card. &nbsp;Can this be done?</P> Tue, 17 Mar 2020 07:05:30 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Can-you-refund-to-a-different-payment-method/m-p/157010#M24686 rose5 2020-03-17T07:05:30Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Can-you-refund-to-a-different-payment-method/m-p/157118#M24687 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/258010">@rose5</a>-</P> <P>&nbsp;</P> <P>Thanks for posting in the Seller Community.</P> <P>&nbsp;</P> <P>At this time, you wouldn't be able to issue the refund to their debit card if the original payment method was cash. When it comes to refunds, you can only refund to the original payment method, <STRONG><EM>or</EM></STRONG> to a gift card.&nbsp;</P> <P>&nbsp;</P> <P>Take a look at <A href="https://squareup.com/help/us/en/article/6168-refund-to-gift-card-in-the-square-point-of-sale-app" target="_blank">this article for instructions</A> on issuing a refund via Square Gift or eGift Cards. Let me know if you have any questions about this!&nbsp;<span class="lia-unicode-emoji" title=":sparkles:">✨</span></P> Tue, 17 Mar 2020 20:21:37 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Can-you-refund-to-a-different-payment-method/m-p/157118#M24687 isabelle 2020-03-17T20:21:37Z