reporting hours on terminals

abbydoundrins — Sun, 27 Nov 2022 20:15:49 GMT

I have the reporting hours set up on the square dashboard to 6am-6am, and when I look at reports on the dashboard it shows that correct window. I want to figure out how to get it to show up like that on all devices, though. I have square terminals that only show 12am-12am and my phone app also only shows the standard 12am-12am. This is not a useful timeframe for my business and causes issues with reporting, tip out, etc once we are open past midnight. I cannot seem to find a way to address it on the devices staff uses - i.e. terminals, register, phone apps. I just want it to use the "reporting hours" I set up on the dashboard but it doesn't. Please help.

Re: reporting hours on terminals

Lovewell — Tue, 29 Nov 2022 17:24:21 GMT

@abbydoundrins It may be default for square hardware to be set to report 12am-12am. There is a workaround though!

When you are looking at reports on the square terminal you can change the reporting date and time and if you want to see a report for all registers or just specific devices.

Hope this is helpful!

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reporting hours on terminals

Re: reporting hours on terminals