thread Re: Share your Checkout Links and start selling - Not working in Archived Discussions (Read Only)

Share your Checkout Links and start selling - Not working

loonshaven — Thu, 19 Mar 2020 12:09:00 GMT

I keep getting emails about the Checkout Links, but when I go to do it I just get the Beta message. Why are they sending emails about it if it isn't working?

Re: Share your Checkout Links and start selling - Not working

Valentina — Sat, 21 Mar 2020 01:23:52 GMT

Hi there @loonshaven! It sounds like you may not have gotten an opportunity to finish setting up your online store yet. Could you possible share with us the link to your online store so we can get a better idea of where you're at currently? Thanks in advance!

Re: Share your Checkout Links and start selling - Not working

loonshaven — Mon, 23 Mar 2020 14:34:57 GMT

I have an Online Store with Weebly, but it does not connect my Square inventory. I just want Checkout Links for a few items, not a whole store.

Re: Share your Checkout Links and start selling - Not working

Valentina — Thu, 26 Mar 2020 17:56:49 GMT

Ah, got it! I've seen this before - one of the common reasons for this message appearing is when you have an existing Weebly account that uses the same email address as your Square account.

Typically, the easiest resolution is to go ahead and begin onboarding your online store through your Square Dashboard, using the Online Store tab. You should be able to use your checkout links once you've started the onboarding process! Please let us know here if this doesn't get you where you need to be, @loonshaven.

Re: Share your Checkout Links and start selling - Not working

loonshaven — Thu, 26 Mar 2020 18:38:11 GMT

When I try that I get this;

Re: Share your Checkout Links and start selling - Not working

Valentina — Thu, 26 Mar 2020 19:30:49 GMT

Sorry, @loonshaven - it looks like the photo you included in your last post didn't quite make it!

Re: Share your Checkout Links and start selling - Not working

loonshaven — Thu, 26 Mar 2020 19:37:54 GMT

Re: Share your Checkout Links and start selling - Not working

Valentina — Thu, 26 Mar 2020 19:54:34 GMT

Thanks for adding that screenshot, @loonshaven! I want to make sure we're on the same page here before we dig in any further. Is this what you see when you log into your Square Dashboard, then click the icon labeled Online Store?

If those aren't the steps you took to get to this message, could you please let me know what steps you took to get to this screen?

Re: Share your Checkout Links and start selling - Not working

loonshaven — Fri, 27 Mar 2020 12:21:10 GMT

Yes that is from going to Online Store on my Square dashboard.

I did find the check out links, but now I get this error message;

Re: Share your Checkout Links and start selling - Not working

Valentina — Fri, 27 Mar 2020 23:59:07 GMT

It looks like another seller had a similar question here, and clearing their cookies seemed to do the trick. Have you tried this yet, @loonshaven?

Re: Share your Checkout Links and start selling - Not working

loonshaven — Tue, 31 Mar 2020 13:32:40 GMT

I cleared my cookies and still got the same message as above.

Re: Share your Checkout Links and start selling - Not working

Alex_ — Wed, 01 Apr 2020 23:41:10 GMT

Hi @loonshaven,

Stepping in to assist. To make sure we continue troubleshooting this, what internet browser are you using, and is it up to date?

Re: Share your Checkout Links and start selling - Not working

loonshaven — Fri, 03 Apr 2020 13:58:40 GMT

Google Chrome and yes it is.

I am assuming it is because of the conflict with Square and Weebly? I have the same login email for both.

Re: Share your Checkout Links and start selling - Not working

ashc — Fri, 03 Apr 2020 16:57:49 GMT

@loonshaven It shouldn't have anything to do with the Square/Weebly intergration.

Can you screenshot the Beta message you're getting so we can see? It's hard to tell from here on the Community without screenshots since we can't look into accounts from here.