thread Re: Shop Now button leads to 404 error in Archived Discussions (Read Only)

Shop Now button leads to 404 error

rhagdolls — Thu, 19 Mar 2020 21:13:35 GMT

The 'Shop Now' button on my Online Store page leads to a 404 error. How can I troubleshoot this? Here is the link: https://rhagdolls.square.site/s/shop

Re: Shop Now button leads to 404 error

pessosices — Thu, 19 Mar 2020 21:23:10 GMT

@rhagdolls it works for me if you take off the fiddly bits at the end of your link - simply https://rhagdolls.square.site/

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Ah whoops, now I see what you mean, when you hit the Shop up top it does not work,

Re: Shop Now button leads to 404 error

rhagdolls — Thu, 19 Mar 2020 21:24:03 GMT

I can get to the home page of the site just fine, but when I click on the 'Shop Now' button, I get a 404 error.

Re: Shop Now button leads to 404 error

rhagdolls — Thu, 19 Mar 2020 21:34:34 GMT

Weebly Support fixed the issue; but thanks so much for looking into it!!

Re: Shop Now button leads to 404 error

Helgasdeli — Tue, 12 May 2020 14:44:36 GMT

We have this same problem. shop.helgasdeli.com. The backend looks great - categories/items etc. But when you click Shop it gives a 404 error. Have emailed Weebly and Squareup support for over a week. No response.

Can anyone help? Thanks!

Re: Shop Now button leads to 404 error

nika — Wed, 13 May 2020 14:55:33 GMT

Hey @rhagdolls- Did Weebly Support have you do anything on your end to fix the issue? If so, would you mind sharing for @Helgasdeli and others who might be experiencing this as well?

Re: Shop Now button leads to 404 error

ArtThatSings — Mon, 15 Jun 2020 21:03:52 GMT

I have this exact same problem and I cannot find any solution anywhere. I also cannot find any place where I can get email or phone support either! Can anybody help please?

Re: Shop Now button leads to 404 error

nika — Wed, 17 Jun 2020 19:53:40 GMT

@ArtThatSings Can you try to unpublish and then re-publish your site and see if that helps? If you want to talk to someone from our Support team, you can reach out here.

Re: Shop Now button leads to 404 error

ArtThatSings — Wed, 17 Jun 2020 21:40:51 GMT

Thank you Nika_S I will try that, and thank you for the reach out option!

why my frjends cant see my page code404

msp2 — Sun, 05 Jul 2020 18:04:53 GMT

kepp getting code 404 when login

Re: why my frjends cant see my page code404

Joe — Mon, 06 Jul 2020 16:39:25 GMT

Hi there, @msp2 👋 Thanks for reaching out to us here on the Seller Community! Happy to have you join us here.

So sorry to hear about the error you are receiving when accessing your Online Store! We have fielded a few reports of this, and it looks like the Best Answer that has been most effective has been to un-publish and re-publish.

If that doesn't work, we would recommend reaching out to our Support Team directly for further troubleshooting.

i can't get the shop now button to work on my square website

mmbyers1 — Fri, 31 Jul 2020 20:04:27 GMT

My shop now button is not taking me to my store items

Re: i can't get the shop now button to work on my square website

nika — Sat, 01 Aug 2020 14:07:36 GMT

Hey @mmbyers1- Take a look at the suggested fix for this issue. It should get you back on track but if for some reason it doesn't, please go ahead and reach out to our Support team.

SHOP button does not work

nolfam — Thu, 13 Aug 2020 02:56:41 GMT

I just published my first square website, but the SHOP NOW button does not work. It jumps to featured items. Please help!!!

Re: SHOP button does not work

ashc — Fri, 14 Aug 2020 12:08:17 GMT

Hey @nolfam,

I moved your posts to one of the existing threads for this issue.

Throughout the thread there's some troubleshooting you can try. If no luck- there's a link to contact our direct CS team to help you further in there as well.

It seems like un-publishing and re-publishing seemed to work for most!

Anyone having problems with shoppers accessing their site?

NIRL — Mon, 04 Jan 2021 02:31:18 GMT

Customers are reaching "404 Page Not Found" so I'm losing business. HELP!!!

Re: Anyone having problems with shoppers accessing their site?

Valentina — Tue, 05 Jan 2021 01:26:14 GMT

Have you tried to un-publish and re-publish your website yet, @NIRL?

If that doesn't work, we recommend reaching out to our team directly so they can dig in with you.