thread Re: COVID STRATEGY: Can Customers Buy Ahead WITHOUT Using Gift Cards? in Archived Discussions (Read Only)

COVID STRATEGY: Can Customers Buy Ahead WITHOUT Using Gift Cards?

TGTommyRocket — Tue, 24 Mar 2020 00:57:53 GMT

Is there any way to accept payments in advance for a service without using gift cards?

During this time of the corona virus crisis, I want to offer my clients an opportunity to purchase sessions ahead of time OR just to credit their account before they come in for a visit. In other words, is there any way for me to accept payment before the service is rendered without using gift cards, which delay payment until the service is performed?

Re: COVID STRATEGY: Can Customers Buy Ahead WITHOUT Using Gift Cards?

Kassi_ — Tue, 24 Mar 2020 15:43:56 GMT

Hey there, @TGTommyRocket -

Welcome back to the Community.

Another option you have could be to use Invoicing to keep track of the orders that are coming in.

Other than that - there isn't another option to have purchases ahead of time. I would be happy to tag this for our Product Team, so they can get eyes on it.

Thank you so much for your feedback!

Re: COVID STRATEGY: Can Customers Buy Ahead WITHOUT Using Gift Cards?

TGTommyRocket — Tue, 24 Mar 2020 16:06:37 GMT

SCRATCH THIS THREAD. LOL. I just got an answer by phone:
Gift card transactions are treated like regular purchases and funds are deposited to the seller's account in the same way on on-site purchase would be.

Thanks for your help.

Re: COVID STRATEGY: Can Customers Buy Ahead WITHOUT Using Gift Cards?

Kassi_ — Tue, 24 Mar 2020 17:14:11 GMT

@TGTommyRocket -

You're welcome! Glad to hear you were able to get a solution 👍