thread Feature Request: Load the customer's address into a map with directions for delivery in Archived Discussions (Read Only)

Feature Request: Load the customer's address into a map with directions for delivery

vadeboncoeur — Wed, 18 Nov 2020 17:44:03 GMT

The title of this post has been edited from the original: delivery route

I haven't set up the delivery option yet, but once i do, how does it present the delivery address info to the seller? is there any way to load the addresses into a google map (non-manually) or route optimization apps?

Re: delivery route

Valentina — Thu, 02 Apr 2020 23:43:06 GMT

Hey there @vadeboncoeur, and thanks for reaching out here in the Seller Community. We're really excited about the delivery and curbside pickup features we expedited and recently implemented! Although I'm sure we can expect to see changes to these features over the coming months, there is not currently an automated system that will pull delivery addresses into a map and optimize a driving route for you.

We shared a video about the delivery experience that should give you a more clear idea of what an online order will look like from start to finish. It covers both the customer's perspective as well as your perspective - jump to 4:54 to see an example of where you will see the delivery address.

Definitely reach back out if you have any other questions about how this works!

Re: Where will I see my customer's address once I've set up delivery for online orders?

eppensj — Fri, 08 May 2020 18:35:50 GMT

@Valentina When I try and view the video you referenced it indicates it's private. We cannot seem to locate the delivery address on our in store terminal. We have to log in to squareup.com online to see the address. Any assistance would be great appreciated

Re: Where will I see my customer's address once I've set up delivery for online orders?

isabelle — Mon, 11 May 2020 17:34:12 GMT

Hey @eppensj-

Thanks for posting in the Seller Community!

When you take a look at the instructions here, are you able to locate the order within the app and view an address? Let me know! 💡

Re: Feature Request: Load the customer's address into a map with directions for delivery

ktaniguchi-sq — Mon, 25 Jul 2022 18:15:45 GMT

Hi! In a recent hackathon the Ecom team whipped up a quick proof-of-concept version of this in Square Point of Sale (iOS) - it looks like this: (note this is for seller's who use their own couriers)

(view in My Videos)

Let me know if there's any interest in this and we can get this to you in iOS Square Point of Sale.