thread Re: How do you change the display name as the "Sent" person on email campaigns in Marketin in Archived Discussions (Read Only)

How do you change the display name as the "Sent" person on email campaigns in Marketing?

ShawnsWellness — Wed, 25 Mar 2020 22:34:59 GMT

I have been using Square Marketing for a long time. The email address that I am using is still correct. I wish to update the business name that is included as the "From" option on the outgoing emails from Square Marketing. I cannot find the option to update my business name to my personal name as part of Square Marketing or general account preferences. Any tips?

Re: How do you change the display name as the "Sent" person on email campaigns in Marketing?

isabelle — Fri, 27 Mar 2020 22:13:22 GMT

Hey @ShawnsWellness-

Thanks for posting in the Seller Community!

Try updating your business name in the Locations section of the Square Dashboard within Account & Settings. That will change the name of your business that is written on your Marketing emails.

Let me know if that doesn't work, or if you have any additional questions! ✨

Re: How do you change the display name as the "Sent" person on email campaigns in Marketin

Cheesetique — Wed, 18 Nov 2020 16:54:34 GMT

Chiming in here. We have multiple locations, but our marketing email should just come from our general company.

When I sent my marketing email it appears to come from "Cheesetique Del Ray" (one of our locations) instead of just "Cheesetique." So, editing the location info is not an option. Would be great if this field could be customized when designing the email.

Re: How do you change the display name as the "Sent" person on email campaigns in Marketin

ashc — Thu, 19 Nov 2020 14:11:58 GMT

Hey @Cheesetique,

Thanks for your added input on this feature request!

I don't have a timeline on when this will be available but I would encourage you to check out our Beta Community to join and potentially get access to new features first when we test them out.

Re: How do you change the display name as the "Sent" person on email campaigns in Marketin

Cheesetique — Thu, 19 Nov 2020 16:05:24 GMT

Thanks! Already a member 🙂