thread Re: How do I get my drawer report to print automatically again? in Archived Discussions (Read Only)

How do I get my drawer report to print automatically again?

walnutstreet — Wed, 07 Dec 2022 02:39:36 GMT

My department in my business has 4 Square Registers and recently one of them stopped working but thankfully we had a backup on hand. When I replaced the one that went down with the backup, it stopped automatically printing the drawer report when a drawer was ended. As a workaround, we have been going into the drawer history and printing a copy manually. I can't seem to find a setting to fix this... what's up with that?

Re: How do I get my drawer report to print automatically again?

Kassi_ — Thu, 08 Dec 2022 21:53:51 GMT

Hey there, @walnutstreet -

Welcome to the Community.

Are you using the standard Point of Sale app or Square for Restaurants?

I will keep an eye out for your reply👀.

Re: How do I get my drawer report to print automatically again?

walnutstreet — Thu, 08 Dec 2022 22:32:49 GMT

Standard Point of Sale app, thanks @Kassi_!

Re: How do I get my drawer report to print automatically again?

Kassi_ — Mon, 12 Dec 2022 21:22:51 GMT

Thank you for confirming, @walnutstreet.

Whenever you go into your Point of Sale app, have you checked the settings for the Cash Drawer? If you go to the app, Settings > Hardware > Cash Drawer.

There you would find the specific settings to initiate the automatic report. Let me know if you're not seeing that option and I am happy to circle back.