thread Re: Can a customer create a account for faster checkout on my website? in Archived Discussions (Read Only)

Feature Request: Customer account creation for quicker Online Store checkout

wiltshire — Sat, 11 Apr 2020 00:47:38 GMT

The title of this post has been edited from the original: Online Store Customer Checkout

Does the square online store give the option to store customer details for quick checkout?

It doesn't seem to, but maybe we are missing something?

`PJ

Re: Online Store Customer Checkout

Valentina — Sat, 11 Apr 2020 00:45:26 GMT

Hi there @wiltshire - you're not missing anything here!

There isn't currently a way to allow your customers to create an account in order to save their information for quicker checkout through your Square Online Store. I can appreciate how useful this feature would be, and I've gone ahead and bubbled your suggestion up to our Online Store team.

Lots of features are underway or already being implemented for the Online Store at this time - if we hear anything we're able to share, we'll be sure to post an update here. I'd recommend staying subscribed to this thread to receive a notification when that happens.

Re: Online Store Customer Checkout

TripleC — Sat, 11 Apr 2020 10:29:43 GMT

My customers are also requesting this.

Re: Feature Request: Customer account creation for quicker Online Store checkout

pessosices — Mon, 14 Dec 2020 15:28:20 GMT

@wiltshire @TripleC

While there is no full account creation right now, customers do have the option to save their payment information through Square as a sort of card on file, which is verified through a Two Factor Authentication code texted to the customer's phone number.

It is a little confusing because it doesn't give the customer any sort of confirmation that their information has been saved or anything, but it definitely has worked and it's all done in the background.

There's also use Apple Pay and Google Pay available as payment options!

All of these definitely speed up checkout a bit, but yes, hopefully a complete account creation option will come soon!

Re: Feature Request: Customer account creation for quicker Online Store checkout

TripleC — Sat, 11 Apr 2020 14:14:04 GMT

The online store won’t let them save information. They check the box that says save information for faster checkout, but they never get a confirmation email or anything and it makes them fill everything out again the next time. It’s like it blanks that check box and only places the order.

Is it working for anyone else?

Re: Feature Request: Customer account creation for quicker Online Store checkout

nika — Sat, 11 Apr 2020 20:13:46 GMT

Hey @TripleC. Thanks for checking in. Would you mind sharing a screenshot of the checkout page that shows the check out box you're talking about?

Re: Feature Request: Customer account creation for quicker Online Store checkout

TripleC — Sat, 11 Apr 2020 21:39:31 GMT

Re: Feature Request: Customer account creation for quicker Online Store checkout

TripleC — Sat, 11 Apr 2020 21:44:57 GMT

Then when click complete order it just goes blank.

Re: Feature Request: Customer account creation for quicker Online Store checkout

nika — Wed, 15 Apr 2020 15:51:33 GMT

Thanks for sharing those @TripleC. I ran this by our Weebly specialists and it seems there is an underlying issue if your customers aren't able to save their information on that page. They haven't come across any other scenarios of this happening, but it would be best if you could contact Weebly Support so that they can check out your account and file a ticket if necessary.

Sorry that's happening.

Re: Online Store Customer Checkout

NaturaEsthetics — Tue, 30 Jun 2020 00:14:15 GMT

I would really love a feature like this for my clients. They constantly DM me asking for their tracking code or what product they previously ordered. This alone has me contemplating using a different platform as it is time consuming to answer client questions on simple things such as what they ordered in the past.

Re: Online Store Customer Checkout

anniegstudio — Fri, 07 Aug 2020 20:33:31 GMT

I too have had requests for customer accounts on my website. It helps them to see what products they have already ordered.

Can you please add ecommerce customer accounts to the square online stores?

michellesbeauty — Mon, 10 Aug 2020 03:56:16 GMT

E-commerce customer accounts will really help drive customers to my online store. Please add. I dont want to have to switch😭

Re: Can you please add ecommerce customer accounts to the square online stores?

ashc — Tue, 11 Aug 2020 12:12:45 GMT

Hi @michellesbeauty,

I moved your post to the existing feature request thread for this.

adding request for information to purchase process

AlpMontessori — Thu, 13 Aug 2020 18:38:20 GMT

People are using our school's online store to pay tuition, so during check out, we need to ask the name of the student they are purchasing tuition for. Is there a way to add a request this information during the check-out process or when they add the tuition item to their cart?

Customer accounts with sqaure

toysnowman — Mon, 24 Aug 2020 00:13:51 GMT

Hello, Is there a way to have on your website a " MY ACCOUNT " where customers can login and make there own accounts and see there purchase history.

Can a customer create a account for faster checkout on my website?

CrystalLee — Thu, 01 Oct 2020 17:03:19 GMT

Can a customer create a account for faster checkout on my website?

Question

CrystalLee — Thu, 01 Oct 2020 17:01:21 GMT

Not sure how I got that link in there lol

Re: Can a customer create a account for faster checkout on my website?

ashc — Fri, 02 Oct 2020 12:08:18 GMT

Hey @CrystalLee and congrats on your first Community post! 🥳

I moved your post to an existing thread for this feature request.

Check out the Best Answer and the Verified answer for more details.

Re: Online Store Customer Checkout

May18 — Mon, 07 Dec 2020 17:39:57 GMT

Is there any updates on this?

"save my information for faster checkout"

lodog — Thu, 11 Feb 2021 01:05:36 GMT

When online customers opt in to "save my information for faster checkout", their information seems inaccessible via the admin backend. In fact, if customers choose this option, their credit card does not seem to be "on file" in their customer record within the Square admin; rather it is only "on file" within Square Online where there is no accessible customer record. Is this accurate?