thread Re: Need help attaching my site to my plan in Archived Discussions (Read Only)

Need help attaching my site to my plan

ljanowski — Tue, 13 Dec 2022 18:31:16 GMT

I have my site: www.911trail.org, and we realized our plan expired this week, so we just paid for and upgraded our plan to Performance. Now, we are trying to attach the site to the Performance plan, but it is not showing up in the dropdown list when we try to 'Assign a site' to the plan.

Anyone know why this is happening/Could we get some help please?

Re: Need help attaching my site to my plan

ljanowski — Tue, 13 Dec 2022 18:48:07 GMT

@Ellie_ @Bernadette3 @Ria @JJ_ @sayra @JustinC @AshleyK @Valentina @ashc @Kassi_

many many apologies for the direct pings, my employer needs me to update this site today and we are unable to publish any changes to it (since it is a custom domain) until the plan is synced with/assigned to the site

Re: Need help attaching my site to my plan

BernadetteA — Thu, 15 Dec 2022 04:18:19 GMT

Thanks for reaching out, @ljanowski

Sorry to hear you were having some trouble with this. It looks like a support rep was able to assist you with this earlier today, though.

Please let us know if you still need assistance, and Welcome to the Seller Community 😊