thread Re: How do I get orders placed online to print? in Archived Discussions (Read Only)

How do I get orders placed online to print?

sprezzatura112 — Tue, 21 Apr 2020 20:48:50 GMT

I just set up my online store so sales can be completed online. It works as expected but

how do I get tickets to print at my printer station when online orders are placed?

I tried following the directions found here but do not find Remote Orders in my navigation menu when I follow these steps?

To enable automatic printing for pickup orders:

Tap the three horizontal lines on the bottom navigation bar.
Tap Settings > Remote Order

Is there a workaround for this or another way to get Remote Order added so printing can begin?

Thank you!

Re: How do I get orders placed online to print?

Kassi_ — Thu, 23 Apr 2020 20:27:24 GMT

Hey @sprezzatura112 -

Thank you for reaching out! I have a tip from another seller that worked when they had a similar issue.

In the same area where the Alerts Settings are, you should see another menu that says Orders. It should say something like "always print remote orders". Turn that on for the Online Store tickets to auto print for you.

Please let me know if this doesn't do the trick, so we get to the bottom of this for you.

Re: How do I get orders placed online to print?

sprezzatura112 — Tue, 28 Apr 2020 17:22:57 GMT

@Kassi_ Thanks for your reply. That worked!

Re: How do I get orders placed online to print?

Kassi_ — Tue, 28 Apr 2020 20:56:39 GMT

@sprezzatura112 -

Great to hear! 😁👍