thread Re: Name instead of order number on transaction page? in Archived Discussions (Read Only)

Name instead of order number on transaction page?

DaveKoe — Wed, 22 Apr 2020 00:40:47 GMT

When payments come from the website, they are listed on the transactions page with the randomly generated order number from the e-commerce software instead of the name of the person who paid. How can I fix that?

Re: Name instead of order number on transaction page?

Kassi_ — Thu, 23 Apr 2020 20:33:38 GMT

Hey @DaveKoe -

Welcome to the Community!

Are you using the Square Online Store or another API partner?

Re: Name instead of order number on transaction page?

DaveKoe — Sat, 25 Apr 2020 19:33:58 GMT

Thanks. I am using the Square plugin for WooCommerce in WordPress.

Re: Name instead of order number on transaction page?

Kassi_ — Sun, 26 Apr 2020 19:35:22 GMT

Thank you for the reply, @DaveKoe -

Using an API like WooCommerce in WordPress only allows order numbers to come through. You will not be able to get the customer name or information on them.

When it comes to APIs - Square is just the medium to take the payments, so it can get a little tricky with troubleshooting and feature requests. But I will be happy to tag this as a Feature Request for our Product Team to take a look at.