thread Re: Change primary photo for an item? in Archived Discussions (Read Only)

Change primary photo for an item?

Theopulentsquid — Sun, 03 May 2020 18:07:19 GMT

How do I change/update the primary photo for an item in my online store? I currently do not have the photos synced to squareup.

Re: Change primary photo for an item?

TBHospitalityNY — Sun, 03 May 2020 22:42:37 GMT

You can add/change/remove your primary item image by going to your weebly dashboard > select “Items” on the left navigation bar > Item Library > Find the item in your library by search or scrolling > select the item > select the upload photo button in the media panel on the top right to add a new image.

Those images should sync to Square once you enable that.

You can do the same process through the Square dashboard and that image will sync with Weebly’s library when that’s enabled.

Re: Change primary photo for an item?

Alex_ — Mon, 04 May 2020 23:15:50 GMT

Hi @Theopulentsquid,

Thanks for posting here in the Seller Community.

Also huge shoutout to @TBHospitalityNY for the assist here. We appreciate the teamwork and please let us know if you have any other questions by replying to this thread.

Stay safe out there!

Re: Change primary photo for an item?

Theopulentsquid — Tue, 05 May 2020 15:44:33 GMT

Hi @Alex_

I appreciate the info from @TBHospitalityNY . I should have been more clear about my issue. I already know how to upload photos for my items. I am having issues trying to replace only the existing primary photo of the item. I need to either be able to replace it with one of the other photos already uploaded without losing or deleting the primary image for that item, or I need to be able to add an additional new photo of the item as the primary photo, also keeping the current primary photo as secondary image. I have tried to drag and drop to move the primary photo around but it does not work. I am able to delete or rearrange any of the other photos I have already uploaded to my liking, just not the primary one!

Thanks,

Melissa

Re: Change primary photo for an item?

Alex_ — Tue, 05 May 2020 23:06:43 GMT

Gotcha. @Theopulentsquid

Do you mind replying with your website URL so I can take a look please. Thank you!

I'll keep an eye out for your response.

Re: Change primary photo for an item?

Theopulentsquid — Tue, 05 May 2020 23:15:53 GMT

www.theopulentsquid.square.site

Re: Change primary photo for an item?

Theopulentsquid — Wed, 06 May 2020 17:40:02 GMT

@Alex_ so I theoretically can do it in the Weebly app, which I downloaded this morning. Except that the app is absolutely horrible and glitchy and keeps crashing. Please advise.

Re: Change primary photo for an item?

Theopulentsquid — Sat, 09 May 2020 11:47:48 GMT

🦗🦗🦗...

Re: Change primary photo for an item?

JustinC — Sat, 09 May 2020 13:57:14 GMT

Hey @Theopulentsquid - Justin stepping in for Alex !

We surfaced your issue to our Ecomm Team and they think you're running into a browser issue. Can you ensure that you've went through all of these browser troubleshooting steps?

Change item image

Jkh16 — Tue, 16 Jun 2020 01:03:49 GMT

How do I change the image on an item. I have previously added a picture. Now I need to change the image with an update picture

Re: Change item image

Kassi_ — Tue, 16 Jun 2020 19:45:26 GMT

Hey there, @Jkh16 -

I moved your post to a thread with some helpful tips on changing your item pictures.

@TBHospitalityNY has stepped up to the plate for some help, check out their Best Answer.