https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-are-my-coupons-not-applying/m-p/168529#M21482 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/206691">@HollyL</a>,</P> <P>&nbsp;</P> <P>Thanks for reaching out.</P> <P>&nbsp;</P> <P>I'm happy to help look into this. First, do you normally run your sales through an online store, or in person?</P> <P>&nbsp;</P> <P>Please let me know by replying in this thread. I'll keep an eye out for your response.</P> Mon, 04 May 2020 23:44:58 GMT Alex_ 2020-05-04T23:44:58Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-are-my-coupons-not-applying/m-p/168099#M21481 <P><EM><SPAN class="prokeys-snippet-text">[The title of this thread has been edited from the original: Birthday Coupon Issue]</SPAN></EM></P> <P>&nbsp;</P> <P>So I have been with Square for over three years and I have recently ran into the issue of MANY birthday coupon codes not working. It continues to say "Item not in the system" I have an Herbalife shake and tea shop so I offer a free birthday cake shake on their birthday. How do I fix this!???</P> Mon, 04 May 2020 23:36:23 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-are-my-coupons-not-applying/m-p/168099#M21481 HollyL 2020-05-04T23:36:23Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-are-my-coupons-not-applying/m-p/168529#M21482 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/206691">@HollyL</a>,</P> <P>&nbsp;</P> <P>Thanks for reaching out.</P> <P>&nbsp;</P> <P>I'm happy to help look into this. First, do you normally run your sales through an online store, or in person?</P> <P>&nbsp;</P> <P>Please let me know by replying in this thread. I'll keep an eye out for your response.</P> Mon, 04 May 2020 23:44:58 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-are-my-coupons-not-applying/m-p/168529#M21482 Alex_ 2020-05-04T23:44:58Z