thread Adding shipping as an option on Weebly site in Archived Discussions (Read Only)

Adding shipping as an option on Weebly site

mimiandhill — Fri, 08 May 2020 18:54:59 GMT

Hi,

I have set up flat rate per item shipping in my settings, but when I go to check and test the checkout, there is no shiping added to the bill? I'm racking my brain trying to see what I've done wrong, but I just don't know.

Please help!

Thanks,

Toni

Re: Adding shipping as an option on Weebly site

Kassi_ — Sun, 10 May 2020 19:07:33 GMT

Hey there, @mimiandhill -

A couple of questions I wanted to ask while I get to the bottom of this for you.

How do you have your flat rating shipping set up - per item or per order?

Also, when you did your test order - did you enter all of the name & address information, then go to the shipping tab?

I will keep an eye out for your reply!

Re: Adding shipping as an option on Weebly site

mimiandhill — Mon, 18 May 2020 17:44:23 GMT

Hi,

So we have flat rate shipping and there is no shipping tab. Pickup is the only option.

Thank you.

Re: Adding shipping as an option on Weebly site

Kassi_ — Wed, 20 May 2020 14:58:43 GMT

@mimiandhill -

Thank you for replying. At this point, is sounds like something funky is going on. I would recommend reaching out to our Weebly team directly for some troubleshooting steps.

Also, they have the ability to file a ticket with our Engineers if there is a deeper issue.