thread Re: Is there a barcode scanner option for event ticketing and how does that work? in Archived Discussions (Read Only)

Is there a barcode scanner option for event ticketing and how does that work?

Bencowan — Sat, 09 May 2020 16:13:47 GMT

I want to sell tickets for events with multiple tier options, then be able to scan mobile ticket in. How does this all work? A step by step guide or even an example site would be great....

Re: Is there a barcode scanner option for event ticketing and how does that work?

AshleyK — Mon, 11 May 2020 14:35:46 GMT

Hi @Bencowan! Welcome to the Seller Community! I have some clarifying questions below, but in general, you may want to consider teaming up with one of our Ticketing and Events partners to sell your tickets with us. They can be found under Apps in the Square Dashboard.

Are you wanting to sell the tickets online, then have them generate a barcode that you then scan in at the time of the event?

Can I please get a step by step process of what you are looking for in regards to the ticket sales and their redemption so I can best assist?

At this time, we do not have a way for tickets to generate barcodes based off their purchase. It would be better to sell the tickets as individual items with variations on your online store and assign a barcode to those items when creating them. That way, everything is tied together, however; when redeeming the tickets, scanning the barcodes with Square will only add them to the cart. We currently don't have a way to redeem the tickets on our system.

Keeping all of this in mind, I will stress again how one of our app partners will likely be able to give you an end to end solution without workarounds for your event.

Thanks in advance!

Re: Is there a barcode scanner option for event ticketing and how does that work?

JasonJ6 — Thu, 12 Jan 2023 19:27:31 GMT

I am looking for the same thing. We have a non profit that has multiple events a year and an option to be able to sell tickets and automatically email the customers tickets that we could scan at entry would be great.

Re: Is there a barcode scanner option for event ticketing and how does that work?

JJ_ — Sat, 14 Jan 2023 21:01:51 GMT

Hey, @JasonJ6

Just like @AshleyK Mentioned above. While Square itself may not currently offer a solution for your non-profit's event needs, one of our partners will likely have a solution for you. You can find here a list of partners that offer Tickets or Event Solutions