How do you not send a square receipt to a customer?

Floralsmart — Tue, 26 May 2020 21:16:48 GMT

A customer does not want me to send a square receipt as he is buying a gift for his wife. He says he always gets one. How do we not do this?

Re: How do you not send a square receipt to a customer?

isabelle — Wed, 27 May 2020 21:14:03 GMT

It sounds like your customer's contact information is linked to their payment card for automatic receipts.

They would either want to use a different card, or unlink the contact information from their card by following these steps:

You can unsubscribe from automatic receipts by selecting Turn off automatic receipts from the footer of your emailed receipt.

You can also choose to unsubscribe, or make any additional changes, via your Square Profile. To do so:

Click Manage Preferences at the bottom of any emailed receipt from Square.
Under Email Preferences toggle off Receive automatic receipts to unsubscribe from all Square business’ receipts. To unsubscribe from a specific Square business’ receipts, scroll down to *Businesses visited, and toggle off receipts for individual business.

After that, just make sure they don't enter any contact info to receive a receipt.

I hope that helps! Let me know if you have any questions about this.