thread Online Store not accepting pickup orders? in Archived Discussions (Read Only)

Online Store not accepting pickup orders?

elelote — Fri, 29 May 2020 20:49:37 GMT

A customer tried to place an online order, but it showed "This store is no longer accepting pickup orders."

How do I fix this???

Re: Online Store not accepting pickup orders?

ashc — Fri, 29 May 2020 20:50:49 GMT

Hey @elelote,

We were experiencing issues yesterday with our servers that this is probably related to.

This is the existing thread for it for reference.

I'd also recommend making sure you have Pick-up orders enabled in your Online Store settings if this was still persisting beyond yesterday.

Re: Online Store not accepting pickup orders?

Fresh_Fetch — Fri, 14 Aug 2020 04:08:39 GMT

I have this issue too. We don't even have a store..We only do Delivery

Re: Online Store not accepting pickup orders?

JustinC — Fri, 14 Aug 2020 19:24:47 GMT

Hey there @Fresh_Fetch. I see your response to my reply on a separate thread. Glad you were able to solve your issue.

Thanks so much for posting!! Feel free to share the fix in case another Seller runs into the same issue.

Re: Online Store not accepting pickup orders?

BWB — Thu, 21 Jan 2021 19:07:25 GMT

We are having the same issue - our online order says "This store is no longer accepting pickup orders"

Re: Online Store not accepting pickup orders?

nika — Fri, 22 Jan 2021 18:23:09 GMT

@BWB We haven't received word on any issues with pickup orders. Can you check and make sure your settings are correct? If everything is set correctly in your settings and that message is still showing, let me know and I'll look into it!