thread Re: delete from my pics in Archived Discussions (Read Only)

delete from my pics

tenwomenmainst — Sun, 31 May 2020 04:46:30 GMT

If you accidentally upload a photo to My Pics to add to the website, how do you delete it from being saved in My Pics forever?

Re: delete from my pics

Kassi_ — Mon, 01 Jun 2020 20:29:13 GMT

Hey there, @tenwomenmainst -

Could you elaborate where you're seeing "My Pics" ? Is this through your Online Store, Dashboard, or somewhere else?

I will keep an eye out for your reply👀. Thank you!

Re: delete from my pics

tenwomenmainst — Tue, 02 Jun 2020 00:27:47 GMT

In the general area of the website design (not the online store). When you click to add a photo to a section, "My Pics" pops up along with Free Images and shows you all of the photos you have uploaded previously. I uploaded a large batch of the wrong photos and I want to be able to organize them and at the very least delete the ones I don't want to accidentally pull for the website in the future. Is there a way to do that?

Re: delete from my pics

JustinC — Tue, 02 Jun 2020 11:51:17 GMT

@tenwomenmainst - Justin here, stepping in for Kassi.

So is the 'My Pics' section you're referring to within Square Dashboard? Can you provide a screenshot?

Re: delete from my pics

tenwomenmainst — Tue, 02 Jun 2020 15:59:30 GMT

That is the problem I can't find it anywhere in the square dashboard. When you click to choose a photo or replace a photo on the website, My Pics, My Logos, and Free Photos shows up. I want to figure out how to organize my photos. Where are they stored? Can I access to delete and organize them in folders? We have a TON of images featured on our website and right now they all get dumped into this huge bucket with no order. That is what I'm trying to do.

Re: delete from my pics

tenwomenmainst — Wed, 03 Jun 2020 03:08:41 GMT

Sorry I guess it's called "My Images"

Re: delete from my pics

JustinC — Thu, 04 Jun 2020 21:29:57 GMT

@tenwomenmainst

No worries! To remove those images, you'll need an Ecomm Team member to manually delete them. Sorry about that. Hopefully there's an update soon that allows more file management and photo organization.

Re: delete from my pics

BMLTrophies — Tue, 13 Oct 2020 13:45:53 GMT

I really hope that there will be a update soon on this issue.

Feature Request!

I need to delete images from "MY IMAGES" in Square Online and I can't find any way to do that.

iowsley — Wed, 24 Feb 2021 20:30:31 GMT

I need to delete images from "MY IMAGES" in Square Online and I can't find any way to do that.

Re: I need to delete images from "MY IMAGES" in Square Online and I can't find any way to

Goldneye — Wed, 24 Feb 2021 21:08:54 GMT

HI, currently there is no way to delete images from your My Images folder.

Re: delete from my pics

FeliciDesigns — Thu, 13 May 2021 20:03:12 GMT

I am new to square online, I previously used SmugMug, and finding out there is no way to manage any photo we download on Square is somewhat unnerving. There really should be a way to manage our photos when they are uploaded to the website design. Starting to question my choice of starting this website at all.

Re: delete from my pics

flyinghorse — Sun, 16 May 2021 15:09:47 GMT

I discovered when creating my site with Squares Weebly templates that the gallery section has a similar problem.After you upload you may be able to remove from the page but it’s forever left in the files taking up data space and no way to delete.Come on Square fix this!

Re: delete from my pics

pouringpassion — Mon, 07 Jun 2021 22:14:45 GMT

Wow! How on Earth are you not able to delete images? This is bare bone basic functionality. Does Square have the ability to submit and/or up vote feature requests?

Re: delete from my pics

flyinghorse — Tue, 08 Jun 2021 14:06:36 GMT

Wow is right! If you read the thread you will see you need someone in the e-commerce team to manually remove your images in the storage section.This is just plain wrong.Yes you can delete the images on your page but Square isn’t dealing with this issue.Funny recently I took a survey that specifically asked what I thought about the “gallery” use ability and once again asked them to amend this problem.Square if you are reading this please fix this.As an artist I need to rotate images and if the storage is clogged up with unusable images is a pain.For now I am using this platform for my first website but if this doesn’t change I will be looking for another host.

Re: delete from my pics

ljenkins — Mon, 01 Nov 2021 15:05:19 GMT

I agree it’s very frustrating. Did you figure out how to delete images? I am trying and can’t figure it out no can’t get in touch with support to help me.

Re: delete from my pics

ljenkins — Mon, 01 Nov 2021 15:06:44 GMT

Did you figure out how to delete images? I uploaded a photo I need to delete immediately and can’t get in touch with anyone to figure this issue out.

Re: delete from my pics

flyinghorse — Mon, 01 Nov 2021 15:34:52 GMT

If you follow the thread back the “help” response was useless.They said we have so much storage available that we should basically ignore the unwanted or outdated images stored and just add more. In my mind and others that have the same problem this just adds to the confusion for us in sorting what we need.Not to mention the unnecessary waste of time.

I don’t understand Squares disregard for us and this simple fix.

SHAME ON YOU SQUARE!

Re: delete from my pics

kcsf — Sat, 13 Nov 2021 00:59:56 GMT

Hey guys - any update on this? Users need to be able to remove images. For example, I've changed my logo several times to see which looks best upon viewing (since that's the only way to do it on here), and now I have to sort through tons of files to build the site. Should be a pretty simple programming fix, one would think right? If it cant be updated I suppose I'll move to Creative Cloud...

Re: delete from my pics

flyinghorse — Sun, 14 Nov 2021 17:03:06 GMT

They’re ignoring us. Amazing that they are so pleased with redesigning how we view the community platform but don’t care about how our sites look. After Xmas I will be exploring another host.Any suggestions for artists that’s reasonable affordable.The excuse answer I was given was that there’s plenty of storage space so suffer looking through and sorting what you don’t want to use.
Hey Square can you hear us yet!

Re: delete from my pics

byakki — Fri, 01 Jul 2022 21:51:37 GMT

Popping in to ask for a feature request! 👏