thread Re: Hide physical address Appointments Booking Page in Archived Discussions (Read Only)

Hide physical address Appointments Booking Page

souluminesce — Mon, 02 Jan 2023 01:17:38 GMT

This is the last thing I am trying to edit and set-up. I have the "Accept appointments" as 'phone only' and my business location as 'mobile' but on the Square Online Appointments Page it is still showing my home address.

My services are all done remote and I do not want to give out my home address. I have everything toggled off for the Services list -> Location information when editing Appointments. How can I make the business (aka private home) address disappear??

Re: Hide physical address Appointments Booking Page

taylorandjones — Mon, 02 Jan 2023 15:31:44 GMT

Hi @souluminesce I've submitted a feature request for this issue, after testing steps suggested by a Community Moderator – links are below if you'd like to review and support the request:

https://www.sellercommunity.com/t5/Square-Online-Discussion/Business-Location-Shows-on-Square-Online-Appointments-Page/m-p/625649#M16426

https://www.sellercommunity.com/t5/Square-Online/Hide-Business-Location-on-Square-Online-Appointments-Booking/idi-p/625698

Many thanks!

Re: Hide physical address Appointments Booking Page

souluminesce — Mon, 02 Jan 2023 21:40:05 GMT

Thank you for the heads up @taylorandjones I am reviewing those links now! I'd hate to have to use another platform for booking/appointments when there's already so many platforms to juggle.

Re: Hide physical address Appointments Booking Page

TheMacMommy — Thu, 05 Jan 2023 03:42:58 GMT

I have the same need. I was VERY disappointed to view my appointments site that I worked so hard to set up and find out that my home address has been published without my consent and no notification that the change had been made! I too followed all of the instructions for making my location "mobile" and toggled switches off and when I published my site my location was NOT visible. I don't know when it changed, but now my home address shows up on my appointments page! I just had to UN-publish my square appointments site because I can not have my home address showing up. I do not have a separate business address or PO Box. I hope Square fixes this very soon so I can book remote appointments again! This is not ok.

Re: Hide physical address Appointments Booking Page

Ranebo — Tue, 14 Mar 2023 21:07:07 GMT

I am working on setting up my square website now and wondering if I need to change platforms because I work from home and do not want my home address publicly available. I also travel a lot for my business so I would like to have a mobile location but can't figure out how to do it in a way that keeps my primary home address private.

Re: Hide physical address Appointments Booking Page

TheMacMommy — Wed, 15 Mar 2023 01:49:39 GMT

@Ranebo I think hiding the physical home address has been resolved. View this thread for more info: https://www.sellercommunity.com/t5/Square-Online/Hide-Business-Location-on-Square-Online-Appointments-Booking/idc-p/636174#M2303