thread Re: Employee Homebase Token matching Square Payroll in Archived Discussions (Read Only)

Square Payroll And Homebase

Milkshake — Sat, 06 Jun 2020 13:56:52 GMT

I’m using Homebase for scheduling and clicking in/timesheets. Trying to use square payroll but can’t get the timecard importing to work right. Any tips/tricks or insider info on what I’m doing wrong?

any help appreciated, thanks!

Re: Square Payroll And Homebase

Kassi_ — Tue, 09 Jun 2020 20:40:02 GMT

Hey there, @Milkshake -

I would suggest to double check the employee tokens. It sounds like the Homebase token doesn't match in the Payroll for the employees you're having issues with.

Please let me know if you have any other questions.

Re: Square Payroll And Homebase

jsr1 — Fri, 25 Sep 2020 19:15:19 GMT

Thanks for this note. I, too, am having issues with Square and Homebase synching. Can you advise on how to update the "square payroll ID" or "tokens" for employees? I am able to create / modify them in Homebase, but can't seem to find them in Square. Thank you so much.

Employee Homebase Token matching Square Payroll

LOKAL — Tue, 24 Nov 2020 01:59:13 GMT

I have two employees whose payroll numbers are not flowing from Homebase to Square. All of the other employees work fine. The issue is that the Employee ID from Square Payroll is not showing up in Homebase. How do I get the Square Payroll employee ID into Homebase and what should I do in the future to not have this happen.

Re: Employee Homebase Token matching Square Payroll

ashc — Tue, 24 Nov 2020 15:41:11 GMT

Hey @LOKAL,

I reached out to our Payroll team and they said you should be able to manually enter or copy and paste the correct token from Square into Homebase.

Did you do this already?

Re: Employee Homebase Token matching Square Payroll

LOKAL — Tue, 24 Nov 2020 19:57:46 GMT

Thank you. Which screen holds the payroll token?

Re: Employee Homebase Token matching Square Payroll

ashc — Tue, 24 Nov 2020 20:10:56 GMT

@LOKAL When you're viewing the Employee on your Payroll Dashboard- the token should show at the top in the web address/URL.

Re: Employee Homebase Token matching Square Payroll

LOKAL — Tue, 24 Nov 2020 21:27:42 GMT

Best Answer!

Re: Employee Homebase Token matching Square Payroll

Joe — Wed, 25 Nov 2020 13:32:28 GMT

👏👏👏👏👏 @LOKAL! Let us know if anything else comes up!

Re: Employee Homebase Token matching Square Payroll

thebagelmeister — Mon, 15 Nov 2021 15:31:19 GMT

I don't see a token, just the web address. Can you show us a picture of what a token is?