thread how to input tips on square terminal? in Archived Discussions (Read Only)

how to input tips on square terminal?

JBRIANUSA — Wed, 10 Jun 2020 16:08:07 GMT

Just have a question in regards about how to input tips in the terminal. Also if a customer decided to call his credit card company to canceled the amount after service rendered. How do I dispute this? Thanks

Re: how to input tips on square terminal?

Valentina — Fri, 12 Jun 2020 00:50:54 GMT

Are you asking about how to input tips specifically using a Square Terminal? (This is one of the pieces of hardware we sell.) Or are you looking for the steps you'll need to follow in order to set up tipping for your Square account?

For more information on what happens when a customer disputes a charge, you'll want to read through this article from our Support Center where we outline the disputes process, @JBRIANUSA.

Add Tip button

antran68 — Thu, 19 Aug 2021 19:14:53 GMT

How can I set the terminal to require a value for the tip when the Add Tip is selected?

Re: Add Tip button

BernadetteA — Fri, 20 Aug 2021 23:50:35 GMT

Hi @antran68 Welcome to the Seller Community! 😊

I moved your post over to this thread so you can check out Valentina's answer for setting up tips through your Square account.

Please let us know if you are looking for something else.

Re: how to input tips on square terminal?

antran68 — Sat, 21 Aug 2021 02:47:19 GMT

Using the Square terminal, the Add Tip does not check if there is a value before proceeding. I am trying to find out if I can set the configuration to require a tip value before allowing the transaction to proceed.