thread Re: How do I set location in Square for discovery/use by WooCommerce w/Square plugin? in Archived Discussions (Read Only)

How do I set location in Square for discovery/use by WooCommerce w/Square plugin?

gotsowell — Wed, 10 Jun 2020 20:21:31 GMT

I've read that I need to set up location in Square so that I can select a business location in WooCommerce Square setup.

In my Square account, I've gone to Square | Account & Settings and there's no Location tab. Hence, no way to set business location there for use by WooCommerce.

I've also read that my problems could be on the hosting provider side. Including the info here to help me track the big picture. I'm seeing the same in WooCommerce with the Square plugin - I'm told to select a business location from a dropdown under the Square tab. However, there are no options other than "Please choose a location":

"This is Phil from the WooCommerce team. This thread was brought to my attention, so I wanted to add a post with a little more information in case other's find this helpful.

If you've already set up a Business Location in Square, but aren't able to select it when using our WooCommerce Square plugin the problem is likely in your hosting environment.

Here are the two common hosting issues that will cause this issue:

If your host is blocking communication requests to either of the following endpoints, you won't be able to set your location:

https://connect.woocommerce.com/renew/square
https://connect.squareup.com/v1/me/locations

If you (or your host) have not properly configured your SSL certificate, Square will be unable to authenticate your site during the connection process. This can result in the Business Location not populating.

If your host has issues with cURL being improperly configured your site and Square will not be able to communicate

Typically the first two points are the most common and should be a quick fix for your host."

Re: How do I set location in Square for discovery/use by WooCommerce w/Square plugin?

AshleyK — Wed, 17 Jun 2020 15:23:43 GMT

Hi @gotsowell thanks for taking the time to make such a detailed post and welcome to the Seller Community! I would continue to work with WooCommerce on this one so they can give you detailed instructions on how to get everything running.

Square location not showing in Woocomerce plugin

claireville — Mon, 19 Oct 2020 20:56:01 GMT

I have a wordpress site with the square plugin installed. I cannot select location. I have verified my SSL cert, checked that there is access to the two required sites and checked if cURL is correct. Is there something further I can do?

Re: Square location not showing in Woocomerce plugin

ashc — Tue, 20 Oct 2020 12:23:08 GMT

Hey @claireville,

I'd recommend reaching out to Wordpress since it's their API you're working with.

They're a third party with us so we don't have insight into their platform aside from letting folks know how to link Square for payments.