thread Text Confirmations in Archived Discussions (Read Only)

Text Confirmations

KimM — Tue, 23 Jun 2020 13:27:40 GMT

Hello,

I know we are unable to add text to the text confirmations but once the appointment is booked, the notification states " We will call you at xxx-xxx-xxxx" - My business doesn't call anyone for the appointment. Can this message be removed? It has become very confusing for my customers as to why would I be calling them.

Thanks,

KimM

Re: Text Confirmations

Kassi_ — Wed, 24 Jun 2020 19:06:21 GMT

Hey there @KimM -

Right now - those text messages are automated, so there isn't a way to remove that portion of the message. I will add that option to the Customization Feature Request.

It's great feedback for our Product Team.

Thank you for taking the time to bring your voice to the Community.