Where do pickup instructions show up?

MCF_Maine — Thu, 25 Jun 2020 16:20:46 GMT

We are lauching a store to sell branded items for a virtual event. We will only have pickup during five designated days in July. I see that there is not yet the ability in square to set specific delivery dates currently. Instead, I have included the pertinent information in the "Pickup Instructions" section but I don't see where the customer sees those. I did a test transaction and they aren't in the receipt.

Thanks!

Re: Where do pickup instructions show up?

Valentina — Fri, 26 Jun 2020 23:30:37 GMT

Congratulations on the new online store, @MCF_Maine!

There are a couple of places where your customer will see your pickup instructions. The first time they see these will be during checkout, after filling out the YOUR DETAILS section. Once they've clicked Next, the STORE PICKUP section will open up.

This is what your customers will see once they've finished filling out their personal details - the pickup instructions are at the bottom of this box:

If your customers miss - or forget - the pickup instructions, don't worry! They will also receive a confirmation email after placing their order, and the pickup instructions are included there as well:

Let me know here if you're still having trouble, so we can get you turned around before the event!

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Where do pickup instructions show up?

Re: Where do pickup instructions show up?