thread Re: Accidentally removed categories from main page and now are under items. Can they be restored? in Archived Discussions (Read Only)

Accidentally removed categories from main page and now are under items. Can they be restored?

babesofmudaf — Sat, 04 Jul 2020 18:06:08 GMT

I had set up special categories on the front page of the online store. Somehow CATAGORIES was deleted from that page and put on the items page. Is there a way to restore this without setting up again?

Re: Accidentally removed categories from main page and now are under items. Can they be restored?

Kassi_ — Mon, 06 Jul 2020 14:00:23 GMT

Hey there, @babesofmudaf -

Welcome to the Community.

Go to the Edit Website button on your Online Store. At the top of the page, you will see a drop down menu with different sections or pages. That's where you can add your categories again.

Where on the main page did you have your Categories before?

I will keep an eye out for your reply👀.

Re: Accidentally removed categories from main page and now are under items. Can they be restored?

babesofmudaf — Mon, 06 Jul 2020 21:21:04 GMT

They were special categories on the front page

Re: Accidentally removed categories from main page and now are under items. Can they be restored?

babesofmudaf — Mon, 06 Jul 2020 21:23:52 GMT

Header

Main Banner

*categories

Explore Instagram

Re: Accidentally removed categories from main page and now are under items. Can they be restored?

AdamB — Wed, 08 Jul 2020 17:34:02 GMT

It sounds like you are talking about your Shop All page, @babesofmudaf. In the website editor, click on the Pages dropdown and then click on Shop All. Is that the page you are looking for? If so, you can add that to navigation by clicking the "edit navigation" link on the bottom of the sidebar when viewing the list of pages, then using the Add navigation link option.

Re: Accidentally removed categories from main page and now are under items. Can they be restored?

babesofmudaf — Thu, 09 Jul 2020 18:50:25 GMT

Yeah, with your help, I figured it out. There was one extra step, but you got me to the edit menu! Old minds, new tricks!

Re: Accidentally removed categories from main page and now are under items. Can they be restored?

AdamB — Thu, 09 Jul 2020 20:11:47 GMT

Not a problem! What extra step did you take? I'll edit my reply to include it. 🙂

Re: Accidentally removed categories from main page and now are under items. Can they be restored?

LeeD-C — Mon, 04 Oct 2021 01:13:57 GMT

In "Add", "Categories" is greyed out, can't be clicked. We want to restore our categories. Possible?

Re: Accidentally removed categories from main page and now are under items. Can they be restored?

_Violet — Tue, 05 Oct 2021 16:57:03 GMT

Hi @LeeD-C - Thanks for reaching out to us here on the Square Seller Community👋😊

You should be able to click on the blue "Add Category" button on your Online Square Dashboard under > Items > Site Categories.

Our website sometimes encounters errors when trying to connect to your browser. Here are a few troubleshooting tips you can try:

Make sure your browser is up to date.
Clear the cache on your browser. Access the Help menu of your browser to locate step-by-step instructions.
Switch to a supported browser, such as Google Chrome.

I hope this information is helpful but please do let us know if you have any additional questions. Always happy to help! 😊

Re: Accidentally removed categories from main page and now are under items. Can they be restored?

jasonh12 — Thu, 14 Apr 2022 20:04:34 GMT

My category page is greyed out too. And that removed all the categories where they can not be linked to a page.