thread How do I retrieve a customer's info from a no-show boooking? in Archived Discussions (Read Only)

How do I retrieve a customer's info from a no-show boooking?

ARD-Cosmetics — Mon, 06 Jul 2020 23:02:01 GMT

[The title of this thread has been edited from the original: Need to be able to run appointment booking fee from no show info.]

Please allow system to be able to charge booking fee from no show card info.

Alex_ — Mon, 06 Jul 2020 23:00:55 GMT

Hello @ARD-Cosmetics

Thank you for posting in the Seller Community.

To make sure i'm understanding the question, can you provide an example of the way you need the system to perform?

Please let me know by replying in this thread. I'll keep an eye out for your response.

ARD-Cosmetics — Tue, 16 Nov 2021 17:51:52 GMT

I need to be able to force the client to pay a booking fee at the time they make the appointment.

frances_a — Thu, 18 Nov 2021 23:49:01 GMT

You might want to check out this article to learn more about no-show protection.

We don't charge a booking fee at the time they make the appointment, but you can charge clients who violate your cancellation policy.

Let me know if you have any questions!