thread Re: How to verify domain with Facebook/Instagram? in Archived Discussions (Read Only)

How to verify domain with Facebook/Instagram?

bradblackman — Wed, 08 Jul 2020 21:14:03 GMT

I am in the process of setting up Instagram Shopping. I need to verify the domain with Facebook, and they've supplied a number of methods: updating the DNS TXT record, uploading an HTML file, or a meta-tag verification. Can someone show me how to do any of these with the square/weebly interface?

Re: How to verify domain with Facebook/Instagram?

bradblackman — Thu, 09 Jul 2020 15:26:45 GMT

Can anyone help with this? Is there anyone at Square I can contact for help with this?

Re: How to verify domain with Facebook/Instagram?

nika — Fri, 10 Jul 2020 13:14:14 GMT

Hey @bradblackman- Thanks for reaching out.

@isabelle goes over how to update your DNS settings here. I'm not familiar with a meta-tag verification, but if that's also something you need to have taken care of after you go through the DNS steps, let me know and I'll see what I can find out from our API team.

Re: How to verify domain with Facebook/Instagram?

bradblackman — Thu, 16 Jul 2020 13:19:29 GMT

I have purchased a Personal account, set up a subdomain (shop.bradblackman.com) and updated the DNS records on my site's cpanel. It's still coming up empty when I try to load the site, and I set this up Sunday evening (it's Thursday morning now). Am I missing something?

Re: How to verify domain with Facebook/Instagram?

sayra — Sat, 18 Jul 2020 19:23:29 GMT

Hello @bradblackman.

Can you please try to unpublish/republish your site. Seems like this can be happening because your SSL Certificate is not activated.

Let me know if this works?

Re: How to verify domain with Facebook/Instagram?

lacherieseattle — Tue, 01 Dec 2020 04:05:47 GMT

Go to square — website — integrations — shopping and there add the phrase given you in 3rd method of verification on Facebook ( meta name )

press add to body and add

This will verify your domain

Then go to Square — website— Instagram and set up Instagram shopping

Hope this will help

Take care

Re: How to verify domain with Facebook/Instagram?

Joe — Tue, 01 Dec 2020 13:37:21 GMT

Thanks for stepping in to offer your helpful tips, @lacherieseattle! We appreciate you! 😇

Re: How to verify domain with Facebook/Instagram?

heatheraquinlan — Tue, 01 Dec 2020 22:36:08 GMT

can this be done without owning a domain?

I just want to make my Instagram posts clickable?

Re: How to verify domain with Facebook/Instagram?

ashc — Wed, 02 Dec 2020 12:36:02 GMT

Hey @lacherieseattle,

Here's a guide from the Support Center that should help!

It doesn't look like a custom domain is one of the requirements- just a domain!

Re: How to verify domain with Facebook/Instagram?

SimplySweets1 — Wed, 02 Dec 2020 21:01:15 GMT

Thank you @lacherieseattle for the information on verifying with Facebook. This is what I was looking for and it worked perfectly!

Re: How to verify domain with Facebook/Instagram?

Sns9980 — Sat, 05 Dec 2020 22:40:31 GMT

Thank you after months you have taken me right to what I needed. thank you thank you thank you

Re: How to verify domain with Facebook/Instagram?

eddiewright — Sat, 16 Jan 2021 16:01:49 GMT

I am still having tons of problems after 6 hours of trying different things. everything on facebook side shows as good except the weebly site verification which i cant fix. and all of my inergrations for fb and ig act like they are not connected via square when looking from the square side.

Re: How to verify domain with Facebook/Instagram?

isabelle — Sun, 17 Jan 2021 22:28:37 GMT

Hey @eddiewright!

Thanks for posting in the Seller Community ✨

Sorry to hear that this set up has been such a headache! What's your URL?

Re: How to verify domain with Facebook/Instagram?

dyedbylindsay — Sun, 24 Jan 2021 16:51:06 GMT

hello...i have tried to follow your instructions but when i click on integrations there is no option of shopping...what am i missing?

thanks

lindsay

Re: How to verify domain with Facebook/Instagram?

dyedbylindsay — Sun, 24 Jan 2021 16:52:51 GMT

i'm having the same issue and hoping for a solution too...

Re: How to verify domain with Facebook/Instagram?

lacherieseattle — Sun, 24 Jan 2021 17:56:52 GMT

When your Instagram, Facebook and Qsuare are all connected, you verified your domain, and created a catalog of your goods on Facebook, you should go to Instagram business and request online shopping option, they will check if everything is up to their standards and confirm or decline your request.

Re: How to verify domain with Facebook/Instagram?

Sns9980 — Sun, 24 Jan 2021 18:01:21 GMT

Instagram declined me and I a don’t understand why. My Facebook is all setup and connected for e-commerce

Re: How to verify domain with Facebook/Instagram?

lacherieseattle — Sun, 24 Jan 2021 18:05:34 GMT

What about your catalog?

it has to have at least 5 items from my experience in it

prices should match the website and there should be direct link from the item on Facebook to the website page.

Re: How to verify domain with Facebook/Instagram?

dyedbylindsay — Sun, 24 Jan 2021 18:58:25 GMT

yes, i have done that but here is the problem:

my google domain is verified

catalog is up to date

BUT instagram is asking me to verify a weebly domain...i don't know why...

here is what i have discovered in the meantime: if i type in the weebly address they are trying to get me to verify it goes to my google domain which in turn is directed to my square site...

is weebly associated to square? how do i add the weebly to go to my site?

a mouthful i know but i have an adhd brain 🙂

any help at all is much appreciated...

Re: How to verify domain with Facebook/Instagram?

PoppyEB — Thu, 04 Feb 2021 21:25:58 GMT

I'm also having problems verifying my companyname.square.site domain with Facebook as they are requiring all domains to be verified for the ios 14 update. Is this not possible to verify since we are sellers and don't actually own the square.site domain?