thread Re: My website says we cannot take payments at this time? My card has been set up in square already. in Archived Discussions (Read Only)

My website says we cannot take payments at this time? My card has been set up in square already.

Lushapparel — Thu, 09 Jul 2020 22:25:16 GMT

My website has been set up for a few days now but it will not allow my customers to put an item in the cart and pay for it. How can I fix this? I entered my bank account information 2 days ago but its still not letting anyone check out.

Re: My website says we cannot take payments at this time? My card has been set up in square already.

sayra — Fri, 10 Jul 2020 17:24:22 GMT

Hey 👋 there @Lushapparel.

If your Square account is connected to your Online Store and your Items are set as Available, the checkout cart may not be working because you don't have an SSL Certificate set up. We suggest that you unpublish/publish the site once more, usually this kicks in the cart.

Hope this helps!

Re: My website says we cannot take payments at this time? My card has been set up in square already.

Lushapparel — Fri, 10 Jul 2020 19:17:26 GMT

How do I get the SSL certificate? I’m having a lot of trouble with this.

Re: My website says we cannot take payments at this time? My card has been set up in square already.

sayra — Sat, 11 Jul 2020 03:57:18 GMT

@Lushapparel. Take a look at how you can enable your SSL here.

Feel free to contact our Weebly support center if you run into any issues. They are available via phone and chat Mon-Fri 6am-6pm PST and Sat-Sun 8am-5pm PST. Email reps generally respond to support tickets within 24-48 hours depending on queue volume. The button to contact the reps can be found at the bottom of our help center here.