thread Re: Time Based Category Issue in Archived Discussions (Read Only)

Time Based Category Issue

Apt9F — Sun, 12 Jul 2020 00:52:52 GMT

Hi All -

I am trying to implement Time Based Category - only making my Brunch menu available on particular times and days.

I have looked up the information on the Help Articles - so it seems that it can be done - but I do not see a scheduling option as indicated.

Is it an advanced/paid feature only? Am I missing something?

Thanks in advance!

Re: Time Based Category Issue

Alex_ — Mon, 13 Jul 2020 18:30:05 GMT

Hi @Apt9F,

Thanks for reaching out on the Seller Community. It should definitely be available to all sellers using our Online Store.

Can you provide me the URL to your site please? Thank you!

Please let me know by replying in this thread. I'll keep an eye out for your response.

Re: Time Based Category Issue

Apt9F — Mon, 13 Jul 2020 18:37:19 GMT

Hi Alex,

I called and spoke to support. It was not rolled out 100% yet. But the feature should be available to all by this weekend.

Thanks for following up!

Re: Time Based Category Issue

Alex_ — Mon, 13 Jul 2020 18:46:42 GMT

@Apt9F,

Thank you so much for the update! I really appreciate it.

Re: Time Based Category Issue

kitchencafe — Tue, 29 Sep 2020 12:23:58 GMT

Is this something that can be done on an item basis, or only for a whole store? We're trying to find the best options for limiting Item availability with pre-ordering. I've been following a thread with @joe and @JustinC but it's not exactly what we need.

We need to be in control of the scheduling, and limiting, not the customer.

Where can I find instructions on this?

Thanks in advance!

Re: Time Based Category Issue

isabelle — Wed, 30 Sep 2020 15:38:17 GMT

Hey @kitchencafe-

Thanks for posting in the Seller Community.

I want to be sure that I understand what setting/feature you're looking for. This article goes over how to set up hours for orders, how to edit pickup timing and settings, edit our advanced settings, and the checkout experience. I would suggest taking a look at that article and then please let me know if you don't find what you're looking for.

I look forward to hearing from you ✨

Re: Time Based Category Issue

kitchencafe — Thu, 01 Oct 2020 17:10:38 GMT

Thanks for your response @isabelle

It looks like that article is specifically for store settings, but within our store we'd like to have specific items available only on specific days. Are there instructions for that somewhere?

Re: Time Based Category Issue

isabelle — Thu, 01 Oct 2020 17:37:22 GMT

Oh! Okay @kitchencafe.

At this time, we do not have a feature that allows you to limit a specific item's availability by day. Only prep time can be specified:

Re: Time Based Category Issue

Hanmaru — Sat, 17 Oct 2020 00:01:31 GMT

Hi.

The time base category is still not available in my online store.

Can I know when all users are available?

Re: Time Based Category Issue

ashc — Sun, 18 Oct 2020 17:33:18 GMT

Hey @Hanmaru,

Are you using the Shop All template right now? You may need to add this page to see this feature.

The steps to get it are:

Open the website editor
Click the button to add a page
Choose Regular Page
Then choose Shop All and pick the Order Online template.

Time-based categories only work with this template. ^

Re: Time Based Category Issue

Hanmaru — Sun, 18 Oct 2020 23:17:34 GMT

It works !!! Thank you very much !!

Re: Time Based Category Issue

ashc — Sun, 18 Oct 2020 23:18:37 GMT

@Hanmaru Nice! Glad to hear it.

Re: Time Based Category Issue

PeaceLoveCoffee — Tue, 15 Aug 2023 16:17:59 GMT

Why were time based categories rolled out as a feature and now they are being charged for as part of the Plus plan?

seems Square is going the “everything is an upgrade” now.

That is going to either drive people away from these fringe features or drive their costs high enough they start shopping for alternative pos systems.

I turned off time based menu and added more prep time for online orders and shortened my pick up hours to accommodate for my hand made kitchen items.

Way to make it more inconvenient for the customer square. Seems to make no sense.