thread Re: How to Save credit card number in Archived Discussions (Read Only)

How to Save credit card number

AJewel — Mon, 27 Jul 2020 21:00:49 GMT

Because of Covid I have changed to Invoicing clients and they pay the invoice (Boone handles germy money or credit card).

I have taped the option to "allow customers to save credit card numbers. I have copies of emails they received stating that their cards are saved. But the system keeps asking them to input credit card number. Am I doing something wrong? Or is there a system glitch?

Re: How to Save credit card number

mjws1224 — Tue, 28 Jul 2020 01:37:30 GMT

Hi @AJewel,

When charging the customer, you're selecting their name and then card on file, correct?

Re: How to Save credit card number

AJewel — Sat, 01 Aug 2020 19:57:46 GMT

I see no such option.

I'm using Square POS because I used to swipe cards and now we do a no contact pay...I issues an invoice and I DO tap the toggle to "Allow Customer to save card".

They are following the instructions on the invoice when the get it. They get an email saying that the card is saved but when another invoice is generated, I see nothing about a card on file and neither do they.

Re: How to Save credit card number

mjws1224 — Sun, 02 Aug 2020 00:41:36 GMT

Here. You should be able to add a card on file as a payment option in your settings.

Open your Square POS App > Settings > Checkout Options > Payment Types > Enable Customer Card on File.