thread Re: Assign online orders to parking spot or table in Archived Discussions (Read Only)

Use barcode scanner to pull up orders

markb1 — Sun, 30 Aug 2020 19:54:15 GMT

We are running a one day festival and would like to pull up customer orders quickly via a barcode. Can that be done with software? Not sure if we will use the restaurant or regular app at this time.

Assign online orders to parking spot or table

markb1 — Sun, 30 Aug 2020 21:06:42 GMT

We are running a one day festival. Customers can pick up only on that day.

Is it possible to assign an online order to a table or parking place? One option we are looking at is having each parking spot set up as a table in the restaurant but there does not seem to be a way to edit an online order.

Re: Use barcode scanner to pull up orders

AshleyK — Tue, 01 Sep 2020 11:28:42 GMT

Hi @marb1 and welcome to the Seller Community! That is not something we are able to provide, but you can always assign an order number/name to your open tickets (this can be automated if you need), and search the open tickets with that information. If you have a receipt printer, you can also print out an order ticket stub to give to your customers so they know what order number to give you.

Re: Assign online orders to parking spot or table

AshleyK — Tue, 01 Sep 2020 12:13:33 GMT

I've merged this post with one of your original ones. This is a feature request, but your customers can text you to let you know they are here, or you can post your instructions on your web page as suggested earlier.

Re: Use barcode scanner to pull up orders

markb1 — Tue, 01 Sep 2020 13:19:27 GMT

Thanks. Where do I find information on automating the order number? Is that through the API?

Re: Use barcode scanner to pull up orders

AshleyK — Tue, 01 Sep 2020 19:59:41 GMT

Automating the order number can only be done via open tickets on the Point of Sale app. If you are trying to do all this through Square Online (it seems you may be), then you will need to ask the customers to bring their order number with them when picking it up.

Re: Use barcode scanner to pull up orders

markb1 — Tue, 01 Sep 2020 20:01:29 GMT

I think that only numbers 1-99? We will have more like 500 on line orders.