thread Re: Setting up Square Payroll Account-Fields greyed out/not editableu in Archived Discussions (Read Only)

Re: Setting up Square Payroll Account-Fields greyed out/not editableu

TMHebert — Sun, 29 Nov 2020 19:30:33 GMT

Thank you! Is there a direct number to reach them? I did put a request for a call but haven’t heard anything yet.

Re: Setting up Square Payroll Account-Fields greyed out/not editableu

AshleyK — Mon, 30 Nov 2020 14:28:47 GMT

@TMHebert unfortunately there is not a direct number for Payroll. You will need to call into the main support line (through the link above) and ask to be transferred.

We don't have weekend support for Payroll so it's possible that's why you haven't heard back. I would try again today between 8am-8pm CDT.

Re: Setting up Square Payroll Account-Fields greyed out/not editableu

TMHebert — Mon, 30 Nov 2020 18:32:39 GMT

I can't seem to fine a number for the main support line. Can you share that with me?

Thanks!

Re: Setting up Square Payroll Account-Fields greyed out/not editableu

AshleyK — Mon, 30 Nov 2020 19:40:25 GMT

You can reach out directly to Customer Success at [Redacted]. Please keep in mind, you will need a customer code to get an advocate on the phone. Here is the link to get that code: squ.re/contactsqsupport