thread Re: e-gift card redemption in Archived Discussions (Read Only)

e-gift card redemption

BrendasNails — Sat, 12 Dec 2020 19:19:43 GMT

My business is mostly online. I do not have inventory loaded or a "store" set up in Square, however I invoice through Square, and ship items to customers. Am I able to allow customers to purchase e-gift cards that they can redeem as payment of an invoice? I can't seem to find where to change the setting, and invoices just say "Visa, Mastercard, Amex, and Discover cards accepted." Thanks in advance.

Re: e-gift card redemption

MoniJ — Sun, 13 Dec 2020 19:00:06 GMT

@BrendasNails when creating an invoice you should see an option to turn on the gift card payment type. Hope these help..

Below is a screenshot of an invoice I created to send to myself.

Below is what it looks like on the customer side

Re: e-gift card redemption

BrendasNails — Sun, 13 Dec 2020 20:32:33 GMT

Thank you. Is there a way to change that to default as an option for all invoices?

Re: e-gift card redemption

MoniJ — Sun, 13 Dec 2020 21:55:47 GMT

@BrendasNails

From the invoice page, go to settings, then invoice. You can check the box there to offer it on all invoices.

Re: e-gift card redemption

BrendasNails — Sun, 13 Dec 2020 22:15:01 GMT

Thanks again. I had done that, and then did a test invoice and didn't see the option. Perhaps I forgot to save the change. I'll check again.

Re: e-gift card redemption

MoniJ — Sun, 13 Dec 2020 22:19:59 GMT

@BrendasNails

Very welcome!! I haven't set mine as default, if it doesn't save could be a glitch in the system that needs to be reported. It should save the setting for you.

Re: e-gift card redemption

SMW — Sat, 05 Mar 2022 11:26:42 GMT

What happens if the gift card is for $150 and the Invoice is for $150 but then during payment (if tipping is turned on) they choose to add a tip at the end of the process of another $30?