How to change ringing a customer out?

BarrioSLC — Mon, 14 Dec 2020 16:41:14 GMT

I am trying to change how we ring customers out. Right now they walk up to us, swipe card, tips, signs, done. But is there a way to not have them walk up to register, but I take the card swipe it and it print a receipt for them to complete tip and signature. And then I take it back to the register and complete the rest of the transaction? Does that make sense? Thanks!

Re: How to change ringing a customer out?

ryanwanner — Mon, 14 Dec 2020 18:53:28 GMT

Hello @BarrioSLC

You can definitely switch Square to a printed signature receipt.

On your tablet, Settings -> Checkout -> Signature and Receipt

For Signature, enable Collect Signatures then Sign on printed receipt.

A few notes about printed receipts:

This setting is device-dependent. You can have a tablet that a customer signs on the screen and one that prints a receipt.
You have 36 hours to settle the tips on each receipt. You can do this from the Transactions section of the app. (More information)
Any receipt not settled after 36 hours automatically closes with a $0 tip. There isn't a way to reopen the ticket

Hope this helps!

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How to change ringing a customer out?

Re: How to change ringing a customer out?