Duplicate Customers, marketing campigns

trekvitalityllc — Fri, 18 Dec 2020 19:27:14 GMT

When I import a custom list of customers from my Square Database, (e.g. targeting customers that opened an email), it creates hundreds of duplicate profiles. Is there a way to avoid this?

Re: Duplicate Customers, marketing campigns

JustinC — Sat, 19 Dec 2020 23:27:54 GMT

Eek, that shouldn't be happening. Not sure why the import is duplicating customers. Nonetheless, Square's system will recognize if a duplicate customer lives in your directory if they share the same email address or phone number,

Click Duplicate Suggestion at the top of the Customer tab through Dashboard. Then click Merge or Merge All to combine confirmed duplicates.

@trekvitalityllc

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Duplicate Customers, marketing campigns

Re: Duplicate Customers, marketing campigns