thread Re: How to swap shifts on team plus in Archived Discussions (Read Only)

How to swap shifts on team plus

HopscotchBakery — Sat, 26 Dec 2020 21:37:58 GMT

New to the scheduling and when it says "swap shift availability" on the square team app- the actual option isn't there. Anyone know where it is or why?

Re: How to swap shifts on team plus

ashc — Sun, 27 Dec 2020 14:32:05 GMT

Heya @HopscotchBakery and welcome to the Community.

This Support Center guide goes over how to trade shifts within it.

This option is available in the Team app!

Re: How to swap shifts on team plus

coneywaffle — Wed, 25 May 2022 17:42:26 GMT

Can you let me know how to access this option on the Team App?

Re: How to swap shifts on team plus

MayaP — Fri, 27 May 2022 17:03:04 GMT

Hi @coneywaffle,

Thanks for reaching out! Happy to help.

If you’re using Team Plus, your team will also have the option to trade shifts with other members of the team if they’re unable to work due to a change in their availability or just prefer the hours of another shift. To do so, have the team member:

Log into the Team app > tap Schedule.

Use the date selector to choose the appropriate time frame for the schedule.

Tap the shift in question to open up the Shift details screen.

Tap Trade shift.

From the list of available shifts, select the shift that works best and tap Request trade.

You can find more information here . Please reach out if you need further assistance!

Re: How to swap shifts on team plus

Hooligans — Wed, 26 Oct 2022 18:55:12 GMT

I am not able to open a shift and request a trade from the app? is there a setting somewhere i am missing?

Re: How to swap shifts on team plus

JJ_ — Fri, 28 Oct 2022 21:28:19 GMT

Hey there @Hooligans and welcome to the Seller Community

This sounds like a good question for our Team Management support team

They can take a look at your account with you to help shine a light here, as they can look at your account alongside you to pinpoint what's going on here. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.