thread Re: mandatory curbside pickup only in Archived Discussions (Read Only)

mandatory curbside pickup only

Eagles3124 — Tue, 05 Jan 2021 14:40:04 GMT

Is there a way to make online orders curbside pickup only? With Covid restrictions we do not want customers in our store, nor do we offer delivery. Curbside ONLY.

Re: mandatory curbside pickup only

Goldneye — Tue, 05 Jan 2021 15:27:29 GMT

HI, pickup only is an available option. You can update your settings here.

Within each individual item

Online Dashboard, Settings, Pickup & Delivery, upper right Advanced Settings, Default Fulfillment Method

Online Dashboard, Settings, Checkout, upper right Advanced Settings, scroll down to Default Fulfillment Method

Re: mandatory curbside pickup only

Eagles3124 — Tue, 05 Jan 2021 15:40:06 GMT

Correct, but that does not answer my question. The Pickup feature is fine (and we have it activated) but that does NOT force CURBSIDE. The customer still has to select that option at Checkout. We do not want them to even have the option of coming into the building. We want them to pull into the parking lot and stay there. TIA

Re: mandatory curbside pickup only

ashc — Tue, 05 Jan 2021 15:49:58 GMT

Heya @Eagles3124,

There's not a way to force curbside exactly like you're looking to do here so you'd need to make that messaging clear somewhere on your website or in the checkout itself.

Re: mandatory curbside pickup only

Eagles3124 — Tue, 05 Jan 2021 17:02:58 GMT

Thanks - that was my guess - and what we have done - but we all know people - they only read what they want - grrr - so was just hoping the feature was there and I was missing it.

Re: mandatory curbside pickup only

perukitchens — Mon, 16 Aug 2021 19:25:36 GMT

Is there any way to request this as a feature? just an option or something on the dashboard, clients are not reading the message, and we can't allow them in

we do need to make this mandatory, can you guide to request this as feature?