thread Re: pinterest in Archived Discussions (Read Only)

renmishele — Sat, 09 Jan 2021 19:30:26 GMT

I want to connect my store to Pinterest. I've claimed my domain and installed the tag. Does anyone know how I connect my catalog? I need a product feed URL and I'm not sure where to find it or what to do next. I wish there were instructions for the limited integrations that we have.

Re: pinterest

Goldneye — Sat, 09 Jan 2021 19:34:43 GMT

HI, a quick Google search found this article.

https://help.pinterest.com/en/business/article/connect-your-square-online-store-with-pinterest

Re: pinterest

StitchinSisters — Sat, 09 Jan 2021 23:09:10 GMT

We are having similar issues. We followed the instructions in the link, but were never prompted to authorize the account. Any ideas? OP, did you have any success?

Re: pinterest

renmishele — Sun, 10 Jan 2021 13:38:08 GMT

Thanks for trying but that doesn’t answer my question. It tells you that you need to connect your catalog. I need to know HOW to do it with square. Exporting my catalog into a csv file doesn’t create a live URL that I can use. Unless I’m looking at this wrong

Re: pinterest

Goldneye — Sun, 10 Jan 2021 15:24:39 GMT

HI, quick Google search found this article.

regarding Product Catalog

https://help.pinterest.com/en/business/article/connect-your-product-catalog-from-godatafeed

Re: pinterest

renmishele — Sun, 10 Jan 2021 16:01:00 GMT

Thanks but I’m looking for a free solution. I’m not going to pay a fee for this ability

Re: pinterest

renmishele — Sun, 10 Jan 2021 16:04:00 GMT

I’m going to try foxy feeds to get the catalog set up. It’s a free tool

bearbd — Fri, 19 Feb 2021 23:21:08 GMT

Can anyone help me set up my Pinterest catalogue by connecting my Square online items "data source". It says it needs to be in .csv, .tsv, or .xml file and hosted on an external site with metadata formatted in English.

I have no idea what this means!! Help!

Re: pinterest

JustinC — Sat, 20 Feb 2021 21:46:40 GMT

Hmm, can you send a screenshot of that message? @bearbd

Also, I merged you to a thread where another Seller linked a helpful Pinterest Support article with guides to integrate your items.

Re: pinterest

bearbd — Sun, 21 Feb 2021 00:53:41 GMT

Thankyou for your response! Yes, here is a screen shot of what I need:

Re: pinterest

bearbd — Sun, 21 Feb 2021 00:56:24 GMT

Hey there, I'm in the same boat as you! I was wondering if you found the solution yet?

Re: pinterest

JustinC — Thu, 25 Feb 2021 16:58:14 GMT

Hmm, we don't have any other documentation other than Pinterest's own support article linked above. I'd try reaching out directly to Pinterest since they built and therefore manage the integration.

Re: pinterest

DigitzbyDesign — Sun, 18 Jul 2021 20:58:24 GMT

Did anyone ever figure out how to do this? I also want to connect my catalogue. I have exported my items to a .csv file but not sure where to upload it to to get a link to give to pinterest.

Re: pinterest

Arie — Sun, 18 Jul 2021 23:41:30 GMT

Did you have any luck with the help article @Goldneye shared above, @DigitzbyDesign? Also check out the Pinterest Help Center for further assistance directly from Pinterest 👍.

Re: pinterest

AlisonK — Sat, 16 Oct 2021 18:30:44 GMT

I too am stuck Pinterest help desk told me after 3 weeks of back and forth that they did not know.. has anyone managed this ?

Re: pinterest

Valentina — Mon, 18 Oct 2021 22:14:14 GMT

Hi there @AlisonK - are you following these steps from Pinterest's website?

P.S. Welcome to the Seller Community ✨

Re: pinterest

AlisonK — Mon, 18 Oct 2021 22:25:26 GMT

Hello thank you 🙏 I have completed all the steps in the article .
My problem comes when I go to add catalogue and need a URL for my data source as a CSV file that Pinterest can ingest.
Can you offer guidance fir how to achieve this please ?

Re: pinterest

AlisonK — Mon, 18 Oct 2021 22:31:22 GMT

Do you know if it’s possible to host the data source file as a CSV on our Square site so that we can offer access through a URL ?

Pinterest have no support for this part of the process and referred me to Square even though they have in the guide said Square can help you achieve the uploading of the catalogue- we seem to go around in circles - has anyone with Square managed this ?? Is there a developer at Square who can figure out how to help please because Pinterest keep offering that as a suggestion …

Re: pinterest

AlisonK — Mon, 18 Oct 2021 22:31:49 GMT

Did you find a way to resolve this ?

Re: pinterest

AlisonK — Mon, 18 Oct 2021 22:32:49 GMT

Sadly Pinterest help centre have been unable to advise me at this point - it’s so frustrating!