Sending receipts via text message and email easier

JustSayGrace — Sun, 10 Jan 2021 17:21:16 GMT

When sending a receipt, please allow me to just put in a customer name instead of having to input their phone number or email address again. I imported all of my customers' information already. I add them to the transactions when entering the order, so why do I have to look up and enter their information again?

Re: Sending receipts via text message and email easier

Joe — Mon, 11 Jan 2021 12:52:49 GMT

Hi there, @JustSayGrace - thanks for reaching out to us again here on the Seller Community! Good to hear from you!

Would you mind clarifying your question? - I want to make sure I fully understand. Are you being prompted to re-enter customer information when re-sending a receipt through Square Point of Sale?

Also, what is the process that you use when taking a transaction underneath a customer profile? Are you selecting the customer before you take your transaction? - If you add a customer to sale after the transaction is already in process, you may be experiencing the issue you described above.

I will keep an eye out for your response!

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Sending receipts via text message and email easier

Re: Sending receipts via text message and email easier