thread Re: Customer's not able to change delivery date. in Archived Discussions (Read Only)

Customer's not able to change delivery date.

Wrichey — Fri, 29 Jan 2021 16:17:52 GMT

I have my system setup to allow pickup and deliveries. Also I have allowed customers to schedule delivery dates. When my customer's place an order the date is advanced 1 week out because I have my prep time set as one week. If my customer wants change the date in checkout. They click on change date and there is now where to put a future date. I have the allow customer to schedule future dates for orders but we are not seeing that option when placing and order.

Re: Customer's not able to change delivery date.

Kassi_ — Sun, 31 Jan 2021 22:37:08 GMT

Hey @Wrichey -

Welcome to the Community and thank you for posting!

If you could check some settings within your Pickup Settings in your Online Store since you want to allow your customers to schedule their pickup.

Go to your Online Store > Settings > Edit Location > Order Timing Settings

That is where you will make sure the Scheduled pickup is allowed.

Please let me know if you have any other questions.