thread How do I track physical gift card sales? in Archived Discussions (Read Only)

How do I track physical gift card sales?

Christelle — Sat, 30 Jan 2021 21:13:17 GMT

[The title of this post has been edited by a moderator.]

I recently purchased a box of Square plastic gift cards. I have them available on my website. So customers purchase the gift card on my website using a credit card, and then pick up the card for me in person, or I ship it to them.

I sold my first card yesterday- I loaded the card for $100. The customer had already paid using a credit card, but Square won't let me finish loading until I put in payment information again. I just hit cash, but now I feel like my Square bookkeeping is going to be skewed, because I am showing a payment for the card through my website (Stripe), and then again through Square.

What am I missing? Help!

Re: Selling Gift Cards on your Website

Sam_400º — Sat, 30 Jan 2021 14:18:35 GMT

@Christelle @When you process the gift card just put a 100% discount so the overall transaction is zero but the card is still fully loaded 👍

Re: Selling Gift Cards on your Website

Christelle — Mon, 01 Feb 2021 10:27:32 GMT

YES! That totally worked! Thank you so much!

Re: Selling Gift Cards on your Website

Joe — Mon, 01 Feb 2021 12:14:14 GMT

Glad you got this one solved, @Christelle! Major props to @400 for stepping in to assist here!

Don't hesitate to reach out if anything else comes up!