thread I need full merchant statement not the sales report in Archived Discussions (Read Only)

I need full merchant statement not the sales report

ResedaSmokeShop — Tue, 09 Feb 2021 17:06:46 GMT

The information I need from the merchant statement is not in the sales report. I need to see card mix, interchange plus rates, volume, chargebacks, etc. Every payment processing company should offer an actual merchant statement. It makes me think that they are hiding something if they don't.

Re: I need full merchant statement not the sales report

VanKalkerFarms — Tue, 09 Feb 2021 17:57:04 GMT

Square does not charge interchange-plus rates depending on card type, it is just the flat fee. you can see the total fee charged to you in one simple line on this report. https://squareup.com/dashboard/sales/reports/sales-summary

disputes can be seen here https://squareup.com/dashboard/sales/disputes

I don't remember if there is a place to see the spread of visa, MasterCard, Amex, Discover, etc. But this page shows you how the payments are taken. https://squareup.com/dashboard/sales/reports/payment-methods

Re: I need full merchant statement not the sales report

DavidECrocker — Wed, 25 Aug 2021 18:35:51 GMT

Any time a processor does not disclose their rates and fees using publicly shown data (Visa and MasterCard PUBLISH their rates online for free without an account or login needed), you should be suspicious. It's MY money as a merchant, so why can I NOT see who is earning what, and WHY, and HOW Square arrived at that rate?

What is the cost for a Swiped Rewards card? Is it the lower rate or the higher rate? How would I KNOW? Rewards cards are very popular. This lack of transparency (which Square states they ARE transparent) makes me very suspicious.