thread Add a customer to restaurant in Archived Discussions (Read Only)

Add a customer to restaurant

mulekickmag — Mon, 15 Feb 2021 20:55:01 GMT

this is a restaurant specific question. I understand how to add a customer in the retail app. The only way I’ve see. To be able to add a customer is under the rewards button. And this does not allow me to create a customer. Only add an existing customer to an order.

Re: Add a customer to restaurant

mulekickmag — Tue, 16 Feb 2021 03:58:55 GMT

@BernadetteA any thoughts on this one??

Re: Add a customer to restaurant

BernadetteA — Tue, 16 Feb 2021 20:39:40 GMT

I'm not super familiar with this service, but I can definitely try to help you find the right answer, or point you in the right direction. 🙂

Just so I'm clear, are you trying to save customer info from a diner for future order management?

Re: Add a customer to restaurant

mulekickmag — Tue, 16 Feb 2021 21:50:25 GMT

@BernadetteA I got help when I called in on another matter. I had to go to the edit POS in the menu option and add a button from the function and it was under customer engagement. Then had to go back and turn the feature on in the seatings of the devices where use use the device codes. Not something that was Intuitive for sure! Thank you for helping!

Re: Add a customer to restaurant

BernadetteA — Tue, 16 Feb 2021 22:23:09 GMT

You're welcome! Thank you for sharing the fix with the community. 🙂