thread Re: I am not seeing my floor plan when creating a new order. Is there somewhere to enable floor pla in Archived Discussions (Read Only)

I am not seeing my floor plan when creating a new order. Is there somewhere to enable floor plan i.

LauraL — Wed, 17 Feb 2021 22:08:47 GMT

Unable to see floor plan on POS system. Where do you enable floor plan?

Re: I am not seeing my floor plan when creating a new order. Is there somewhere to enable floor p...

nika — Fri, 19 Feb 2021 17:16:32 GMT

Hi @LauraL! Just to be sure- are you logging in through the Square Restaurants app?

Re: I am not seeing my floor plan when creating a new order. Is there somewhere to enable floor pla

THEFOOL — Wed, 28 Apr 2021 09:28:31 GMT

Same here. I have created a free Square for Restaurant account but I don't see the point of sale app in my dashboard menu. I only have Home, Reports, Transactions, Balance, Items, Customers, Account Settings and Orders.

I don't see any options when I sign into my account in the Square POS app from Google play store as well.

Where/How can I access seating plan/arrangement?

Re: I am not seeing my floor plan when creating a new order. Is there somewhere to enable floor pla

Joe — Wed, 28 Apr 2021 15:37:42 GMT

Hi there, @THEFOOL - thanks for reaching out!

Echoing Nika's suggestion above, you will need to download the Square for Restaurants app in order to sign in and create a seating chart and floor plan. We will note that Square for Restaurants does not currently support an app for Android.

Let us know if you have any clarifying questions!

Re: I am not seeing my floor plan when creating a new order. Is there somewhere to enable floor pla

THEFOOL — Thu, 29 Apr 2021 04:02:33 GMT

Do you have any plans in the near future to launch the app on Android?

Re: I am not seeing my floor plan when creating a new order. Is there somewhere to enable floor pla

AshleyK — Thu, 29 Apr 2021 13:09:21 GMT

We are still working on it, but don't have any release date as of yet @THEFOOL. I would suggest subscripting to our Product Updates board so you can see what changes we are making and when.

Floor Plan/ Sections in square for restaurants disappeared

Somerestaurant — Fri, 22 Apr 2022 21:15:56 GMT

My Floor Plan/ Sections in square for restaurants disappeared from my ipad. Now when I open the app all I see is the menu and I have tried every setting in the system and cant get back the floor plan.

Yes, the floor plan i still there and it does contain tables.

please help!

Re: Floor Plan/ Sections in square for restaurants disappeared

_Violet — Sun, 24 Apr 2022 22:13:05 GMT

Hi there again @Somerestuarant - Thanks for reaching out to us here on the Square Seller Community👋

I went ahead and merged your post to an existing thread where other Square Sellers have discussed missing floor plans. We merge duplicate conversations together to keep like comments in one place, and to make it easier for others to find the thread in the future.

If you're on an iPad or Square Stand, you may need to swipe your finger across the screen to the right or left to get back to the floor plan.

I hope this information is helpful but please do let me know if you have any additional questions.

Re: I am not seeing my floor plan when creating a new order. Is there somewhere to enable floor pla

BackroomMatt — Sat, 24 Sep 2022 18:39:08 GMT

@SomerestaurantDid you ever get your floor plan back? I am experiencing the same issue as of this morning.

Re: I am not seeing my floor plan when creating a new order. Is there somewhere to enable floor pla

RobynR — Mon, 26 Sep 2022 16:34:27 GMT

Hey @BackroomMatt,

Welcome to the Community.

When you have a moment, check out this Best Answer from above.

I hope this helps!