thread Re: Changing my email in Archived Discussions (Read Only)

Changing my email

Kimw_OHC — Tue, 14 Feb 2023 19:56:26 GMT

I've changed my business email and while trying to set up email campaigns I see that it is still showing my old email address. It says it's ported over the one from Weebly, but when I go to Weebly to change it, it says to go to Square to change the address.
How to do it get it changed?

Re: Changing my email

Kassi_ — Tue, 14 Feb 2023 20:15:20 GMT

Hey there, @Kimw_OHC -

I am going to recommend reaching out to our CS Team directly to get this email address changed on the account. They will have the access and ability to do so.

You can use this phone number: 1-855-700-6000. They are available Monday to Friday from 8am to 8pm CST.

Thank you!

Re: Changing my email

Kimw_OHC — Tue, 14 Feb 2023 20:44:39 GMT

Thank you for the reply!

I think I finally got it figured out - I was able to change the sender profiles under Communications -> Email & Text Alerts. I had missed that previously.

Thank you!