thread how do you edit an invoice paid by check when check was no good ? in Archived Discussions (Read Only)

how do you edit an invoice paid by check when check was no good ?

Jerjsent — Tue, 14 Feb 2023 20:36:24 GMT

Sent invoice to customer e mail he paid by check when I took it to the bank we happen to use same bank and found out check is no good but marked invoice as paid already with check number so now I need to change that to show it's not paid after all

Re: how do you edit an invoice paid by check when check was no good ?

Minion — Wed, 15 Feb 2023 10:55:59 GMT

Hi @Jerjsent

Since the invoice was already marked as paid , there isn't a way to remove it from being marked as paid.. I think the only way in this situation would be to choose the 3 dots to the right of the invoice in question, and choose "issue refund". You would then want to create a new invoice for the customer.