thread Re: Online and mobile versions don't seem to communicate well? in Archived Discussions (Read Only)

Online and mobile versions don't seem to communicate well?

MB62 — Thu, 25 Feb 2021 12:25:43 GMT

My invoices in mobile don't show logo or business address like they do online?

Re: Online and mobile versions don't seem to communicate well?

isabelle — Fri, 26 Feb 2021 20:42:34 GMT

Hey @MB62!

Welcome to the Seller Community ✨

Are you referring to the invoice's appearance on your end or your customers end? Let me know!

Re: Online and mobile versions don't seem to communicate well?

MB62 — Sat, 27 Feb 2021 13:58:20 GMT

Hi, changes I make to invoice appearance online don't translate to the mobile version. For example my business address and the logo are showing online but not in app. And their doesn't seem to be a way to add/change this attributes in the mobile app.

Re: Online and mobile versions don't seem to communicate well?

sayra — Sat, 27 Feb 2021 17:39:55 GMT

Hey @MB62 - Have you checked for any Square Invoice app updates? This can be causing the glitch. Is this happening to all of the invoices or only specific ones?