thread Re: More than one Administrator login in Archived Discussions (Read Only)

More than one Administrator login

Genkhan — Fri, 17 Feb 2023 17:37:30 GMT

Hi - so per my company policy, we are not allowed to share account logins/passwords. I am IT and need back end access to our account, as does our store manager. Can I add a second user to the account? Or more? Would also be nice if our Finance people could log in for reports, etc.

Thanks!

Re: More than one Administrator login

BearCenter — Fri, 17 Feb 2023 18:10:33 GMT

Here is an article showing how to add users.

https://squareup.com/help/us/en/article/6455-setting-up-your-employees-with-square-for-retail

Re: More than one Administrator login

Genkhan — Fri, 17 Feb 2023 18:20:32 GMT

Thanks, but that's how to add Team Members. This is to set up I guess an owner account? Not sure how to phrase it. Neither myself nor my Finance team are at the same location as the store where the registers are - so we can't login to the system on the registers. We have to use a browser, and I'm trying to find some way to have another login when on browser.

Re: More than one Administrator login

BearCenter — Fri, 17 Feb 2023 18:59:55 GMT

When an email is given for a team member, Square sends out an invite to create your own account. My manager and I have separate logins for the browser by doing this. We have our permissions set to "granted full access" so we are able to do almost everything that our main account holder can.

Re: More than one Administrator login

Genkhan — Fri, 17 Feb 2023 19:48:06 GMT

Ah - okay. The issue was that I'm the owner of the account, and I used the store email, and not my own. Now I see how to fix this. Thank you so much!!!