thread Re: Custom Customer Information Fields at checkout in Archived Discussions (Read Only)

Custom Customer Information Fields at checkout

PCStreasurer — Fri, 26 Feb 2021 22:51:25 GMT

I have added a couple of custom fields to customer information but they don't seem to appear at checkout. What am I doing wrong?

Kassi_ — Sun, 28 Feb 2021 15:59:59 GMT

Thank you for posting in the Community!

Whenever you added those checkout fields, did you re-publish your website?

Any changes you make need to be saved & your site needs to be published again, so your customers can see the updated information.

Please let me know if that doesn't do the trick and I will circle back.

PCStreasurer — Tue, 02 Mar 2021 20:23:09 GMT

Yes, the site has been published since the custom fields were added.

Kassi_ — Wed, 03 Mar 2021 21:06:36 GMT

Thank you for checking! @PCStreasurer -

Can I get your site? Also, I would need what custom fields you were adding and currently aren't seeing.

I will keep an eye out for your reply👀.